What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

The doctor was very thorough while testing my hearing. Also very pleasant and answered all my questions. I had no waiting time . 😃👍

Ixia Sohl, on Google

They went above and beyond for my sister and my husband. Maureen is the best. You can go wrong with them.

Patricia Polidan, on Google

So happy with the new Doctor at Schmidt's Hearing Center. I got my hearing tested and I really needed it. They adjusted my hearing aids, and it was really helpful. Thank you for all you have done.

Marsha Amendola, on Google

I've had the hearing aids for almost a year and struggled with hearing well. My ENT stated I needed a bi cross hearing aid. The Audiologist today explained why I didn't need that type, adjusted the current ones and for the first time since December of 2022 I can hear...

Patrick Daw, on Google

The audiologist was thorough, detailed and efficient and very nice and personable. Then she recommended a hearing aid for me. I tried them on and bought them on the spot. I’m very happy and feel I was in good hands throughout the whole experience.

Elsa Eustace, on Google

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