What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Schmidt's Hearing Center has been very helpful to me. My experience with them has been exceptional.

Beryl Shawley, on Google

Wonderful experience from making the appointment with Maureen to the actual hearing test with Mike. Mike is extremely knowledgeable and professional. His explanation of the results as well as his recommendations for treatment were straightforward and easy to understand. No pressure! I highly recommend!!!

Fran Beaudry, on Google

I was very pleased with the care that I received from everyone at Schmidt's Hearing Center. Excellent job!

Barbara Stevens, on Google

Just want to say from the first time I went into the Schmidt’s Hearing center I felt very comfortable with the way I was treated by the women at the desk, and the hearing specialist Michael Bailey, he made my experience with all the information so much easier to understand....

Marsha amendola, on Google

I liked everything about my experience. The receptionist treated us with a smile and was very welcoming. The Audiologist Mike was thorough with his explanations and answered all our questions. He fixed the programing of my hearing aids so they are easier to use. I would recommend Schmidt to anyone!!!

Judi Moore, on Google

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